Privacy Policy
Effective September 14, 2026
Echo Wildlife LLC (“Echo Wildlife,” “we,” “us,” or “our”) uses personal information to operate our wildlife-service business and communicate with customers, prospective customers, employees, and authorized contractors.
Information we collect
We may collect names, email addresses, mobile phone numbers, work roles, service addresses, customer and property details, scheduling information, job records, photos, expense receipts, materials records, and information submitted through our forms or communications.
How we use information
We use information to manage leads and customers, schedule inspections and installations, assign technicians, prepare estimates and invoices, document work, manage inventory and expenses, secure user accounts, send operational schedule notices, respond to requests, and comply with applicable obligations.
Mobile information and SMS privacy
We do not share, sell, rent, or disclose mobile phone numbers, SMS opt-in data, or SMS consent to third parties or affiliates for their marketing or promotional purposes.
We may use service providers solely to support our operations and deliver messages on our behalf. Those providers may use mobile information only to perform those services and may not use it for their own marketing.
SMS message frequency varies based on customer service activity or team scheduling needs. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Security and retention
We use access controls and reasonable technical and organizational safeguards designed to protect information. We retain information only as long as reasonably necessary for the purposes described here, business records, security, and legal obligations.
Your choices
You may ask the Echo Wildlife administrator who enrolled you to review, correct, or remove your information when appropriate. You can stop SMS messages at any time by replying STOP. Opting out of text messages does not prevent necessary communications through another channel.
Policy updates
We may update this policy as our practices or legal requirements change. The effective date above identifies the current version.
Contact
For privacy or SMS questions, contact the Echo Wildlife administrator who enrolled you or use Echo Wildlife’s official website contact channel.